FREE 1st Class Shipping* or $4.99 Priority for Domestic orders over $50
Weight is calculated automatically. If under 13oz, you can upgrade to Priority for only $4.99 as long as your order total after discounts is over $50.
| International locations not listed above must ship Priority or Express.|
We do our very best to ship orders as quickly as possible. Orders received before 12:00 PM EST on Monday - Friday are normally shipped the same day. Any orders received after these times ship the next business day. This schedule may vary slightly during extremely busy times such as sales events and holidays.
USPS estimated delivery times are based from the time they accept the package, not when you place the order. The method you choose (Priority, Express, etc.) does not affect when your order processes, since they get processed first come, first serve.
USPS Priority Mail: Estimated delivery time is 1-3 business days.
USPS First Class Mail: Estimated delivery time is business 2-5 days.
The shipping times for international orders may vary depending on the destination.
USPS Express Mail International®: 3-5 business days
USPS Priority Mail® International: 6-10 business days
USPS First-Class Mail® International: 7-25 business days
SmokTek cannot be held responsible or liable for loss, theft, damage, or delayed receipt of any orders using USPS. Title and risk of loss shall pass to the purchaser upon deposit of the order into the USPS system. Orders are shipped to the address supplied by the buyer in the shipping section during checkout.
In the event you provided us with the wrong shipping address, and your package is returned to us, you will be responsible for the shipping charges associated with the re-shipping of the package. We will not be held responsible for lost, miss-directed, or non-delivery due to incorrect addresses or other occurrences outside of our control.
We provide optional insurance for your order when selecting your shipping options during checkout. It is highly recommended to use this option to protect your order in case something happens after it leaves our hands. Insurance covers the cost of items and shipping if you're in the USA. It does not cover shipping internationally.
Without insurance, we cannot provide replacement shipments, no exceptions.
Import Taxes & Duty
Please note that your order may be subject to import duties, taxes, tariffs, customs charges, DDP, VAT, and the like, once your package reaches your country. These fees are not included in your billed shipping cost. Any and all import taxes and customs duties are the responsibility of the customer. Duties and taxes levied by the host country are beyond our control and scope. We urge our customers to check with the local authorities to see what kind of import duties are levied by the Country they reside in.
Any packages refused by international customers for tax liability will receive a $15.00 restocking/reshipping fee. If packages need to be reshipped, additional shipping costs will also apply.
You are responsible for knowing the laws with-in your country before ordering electronic cigarettes, e-liquid and related products. We are not responsible for customs issues, seizure, lost or damaged items when shipped internationally to your country.
USPS WILL NOT BE SHIPPING ON THESE DAYS
- Tuesday, January 1 New Year’s Day
- Monday, January 21 Birthday of Martin Luther King, Jr.
- Monday, February 18 President’s Day/Washington’s Birthday
- Monday, May 27 Memorial Day
- Thursday, July 4 Independence Day
- Monday, September 2 Labor Day
- Monday, October 14 Columbus Day
- Monday, November 11 Veterans Day
- Thursday, November 28 Thanksgiving Day
- Wednesday, December 25 Christmas Day