|If you have a support issue, please use the contact form below and include the order # in the subject line for quickest response. Pre-sales questions are promptly answered here too!|
We really care about what we offer and about your buying experience, so we want to hear from you! Tell us how you liked your purchases (good or bad), let us know what you want us to stock, etc. We appreciate your feedback!
Need help or just don't like placing orders over the Net? You have several options to choose from! Please use the contact form below, try out our Live Chat, shoot us a text to 727-697-7316 or feel free to give us a call.
Please be aware that we cannot help with SmokTech products because we are not affiliated with SMOK China. Madvapes.com is an authorized dealer and offer warranty services for SMOK products. I hope this helps!
NOTE: Live chat, phone, text and email responses are available during normal business hours, Mon-Fri 10am-4pm EST. Messages left after hours will be responded to the next business day.